Shipping policy

Generally, we ship items as soon as possible after payment is completed.

We do not guarantee delivery times for international shipments due to differences in customs clearance times across countries, which can affect how quickly your item is processed.

We ship worldwide, except to Russia and Belarus, so delivery time depends on your country of residence. On average, this can take 7 to 14 business days. This largely depends on the customs and import process in your country.

Delivery time: usually takes up to 40 business days (not including holidays and weekends).

Note: sometimes delivery may be delayed due to various unpredictable factors such as customs, flights, weather, etc., which are beyond our control. Please be patient — you will receive your parcel.

Shipping FAQ

How do I change my delivery address? Please contact us as soon as you realize you need to change the delivery address — once the item has shipped, we will no longer be able to change the address. Contact customer support immediately (email: info@shinigamicouture.com)!

How do I cancel an order? Please contact us as soon as you realize you need to cancel — once the item has shipped, we will no longer be able to cancel it for you. Contact customer support.